Customer service representative

Herokal G.m.b.H. — Bozen, Italy

15.01.2025

Job requirements:

The candidate must be able to or be capable of: guarantee customer satisfaction, ensure customer focus, carry out active selling, process refunds, communicate with customers, provide information, upsell products, measure customer feedback, apply conflict management, perform multiple tasks at the same time, listen actively, process customer orders, control of expenses, process data, speak different languages, use customer relationship management software, perform escalation procedure, facilitate official agreement.

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