Customer contact centre information clerk

Raiffeisenkasse Unterland Gen. — Leifers, Italy

21.01.2025

Job requirements:

The candidate should have the following knowledge: customer insight, customer service, customer relationship management.

The candidate must be able to or be capable of: assist customers, collect customer data, provide customers with order information, contact customers, follow up orders for customers, improve customer interaction, carry out active selling, notify customers on special offers, communicate with customers, establish customer rapport, communicate by telephone, measure customer feedback, handle helpdesk problems, draft corporate emails.

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